User Support Technician job Mississauga Ontario
User Support Technician job Mississauga Ontario
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User Support Technician Job

Employer Name: SpiderID: 8856373
Location: Mississauga, Ontario Date Posted: 8/6/2019
Wage: Category: Information Technology
Job Code:

Job Description:
User support technician

Job details
Location Mississauga, ON
Salary $32.25 / hour
Vacancies 2 Vacancies
Employment groups: Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment Permanent, Full time 30 hours / week
Start date As soon as possible
Employment conditions: Evening, Night

Job requirements

Languages: English
Education: College/CEGEP
Experience: 7 months to less than 1 year
Ability to Supervise: More than 20 people
Own Tools/Equipment: Computer, Printer, Internet access, Cellular phone
Transportation/Travel Information: Willing to travel regularly, Willing to travel for extended periods, Willing to travel overnight
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Ability to distinguish between colours, Sitting, Combination of sitting, standing, walking, Standing for extended periods
Work Location Information: Willing to relocate
Personal Suitability
Team player, Accurate, Excellent written communication, Initiative, Judgement, Excellent oral communication, Client focus, Organized, Effective interpersonal skills
Additional Skills: Supervise staff and other officials
Assigned Areas: Technical security services

Computer and Technology Knowledge
Linux, Unix, Device drivers, Networking software, Networking hardware, Networking security, Extranet, Intranet, Internet, Servers, Desktop applications, File management software, Multimedia software, Word processing software, Presentation software, Mail server software, Communication software, Programming software, Programming languages, Computer-aided design (CAD), Spreadsheet, MS Windows, Visual Basic, MS Office, C++, TCP/IP, Oracle, Wireless networks

Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced,
- Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties,
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts,
- Participate in the redesign of applications and other software,
- Supervise other technical support workers in this group,
- Provide business systems, network and Internet support to users in response to identified difficulties,
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work Setting
Help desk, Security guard agency, Information technology
Workers Supervised
Security guards, Parking lot attendant

How to apply

By email:

Contact Information:
Contact Name: Active Security Company Type:
City: Mississauga
State: Ontario

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