SCOPE: The Case Manager is responsible for assessing the needs of the homeless women referred to and residing at Irving Street Womens Residence. Works with treatment providers and others to assist woman in stabilizing and maintaining stability. Assists them in developing goals, obtaining income, setting financial plans and reuniting with family. Links women to community resources to assist them in exiting homelessness permanently. The position requires ongoing interaction residents, staff, volunteers and others in the community.
1. In conjunction with the individual resident, Treatment Coordinator and other staff, assesses the needs of the women.
2. Assists women in developing goals, obtaining income, setting financial plans and reuniting with family, as appropriate.
3. Connects women with community resources to assist them in exiting homelessness permanently.
4. Encourage the resident to arrange for required services when possible, to maintain and encourage their independence. Follow-up to assure appropriateness and satisfaction with the services.
5. Maintain and submit accurate and updated records on all residents to include the services they receive.
6. Utilize wrap around methods of service provision when appropriate.
7. Develop and coordinate support groups and workshops in response to residents needs and ensure they occur on a regular basis.
8. Assist in recruitment, training and supervision of volunteers to work in all aspects of the program.
9. Submit accurate monthly reports and assist in compiling information, materials, and statistics needed for grant application.
10. Works to obtain other resources for individuals who exit Irving Street, provide follow-up and document.
11. Attend all required meetings, both within Volunteers of America and in the community.
12. Serves as a member of the coverage on-call rotation team.
13. Perform job responsibilities in accordance with the Social Work Code of Ethics. Perform all other duties as assigned.