Service Advisor job Greenwood Village Colorado
Service Advisor job Greenwood Village Colorado
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Service Advisor Job



Employer Name: SpiderID: 8816733
Location: Greenwood Village, Colorado Date Posted: 7/18/2019
Wage: Negotiable Category: Automotive/Mechanic
Job Code: R0029105

Job Description:

Job Description:

Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction and also performing the following duties:

  • Ability to meet & greet customers with courtesy and efficiency
  • Determine the course of action to take and obtain customer authorization.
  • Write up service needs and give customer accurate estimate for dollar amount and completion time of work.
  • Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.
  • Knowledge of warranty and service/insurance policies.
  • Keeping customer informed and advise customer of the prognosis of their vehicle.
  • Calling customers to set appointments and answer telephones at a timely manner.
  • Attends/completes required training and department meetings.

 Qualification Criteria:

  • High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
  • Current valid driver’s license
  • Must have good reading, writing and math skills.
  • Have excellent interpersonal skills and provide outstanding customer service.
  • Ability to work retail hours
  • Computer proficient


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: Holman Automotive Company Type:
Company: Holman Automotive
City:
State:
Zip:

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