Implementation Project Manager job New York City New York
Implementation Project Manager job New York City New York
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Implementation Project Manager Job



Employer Name: Campaign Monitor SpiderID: 8812966
Location: New York City, New York Date Posted: 7/16/2019
Wage: Category: Business/Management
Job Code:
Number Of Openings: 1

Job Description:
Working with the Sailthru team and clients to craft specific project plans based on existing templates and best practices;
Using project management software to manage and update project plans and complete timesheets reflecting time worked on these project;
Assessing and identifying implementation needs and issues while developing solutions and recommendations for continuous improvement;
Helping to develop and implement measurement tactics to ensure all key data is tracked and project success metrics are clear;
Managing timelines, client expectations and all required resources and stakeholders (internal and external) to meet project milestones;
Providing regular status reports to Sailthru management and client teams;
Setting project quality and performance standards, then assessing and managing risks within and across multiple projects;
Establishing processes to manage scope over the project lifecycle, and identify and resolve projects issues as necessary;
Working with product and technology teams to provide recommendations for product and support improvements that increase customer value.


Job Requirements:
About You:

This role is for you if you are a self-starter with a strong sense of project ownership, superb communication skills, disciplined follow-through, and a passion for providing exemplary customer service. And because youíre a rock star you will also have:

2+ yearsí experience in technical project management, ideally in a SaaS environment
Demonstrated understanding of key marketing principles
General understanding of HTML and web technology including for example: CSS, JavaScript, RESTful API, JSON, etc.
Exceptional organization and prioritization skills
Ability to complete multiple tasks and projects within deadlines
Track record of working cross-functionally with internal teams from the end of the sales cycle through successful product implementation
Interactive agency or consulting experience in a client-facing role preferred
Bachelorís degree in a related field
Project Management Institute certification (PMP) is a plus


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 2
Education Required: Bachelors
Overnight Travel: None
Vacation Time:


Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Casual Dress, Transportation Subsidies, Regular Employee Outings, Other Benefits

Company Profile:
Sailthruís Implementation Project Manager will be responsible for the management of multiple concurrent projects related to onboarding new client accounts. As a key member of our Professional Services team, you will manage all aspects of client onboarding projects, contributing to the execution of the project by researching, developing, and analyzing interactive marketing initiatives that reflect the clientís business objectives. During these projects, you will be the main point of contact between Sailthru and our clients and will be crucial to forging a successful relationship that drives long term customer value and by extension, contract renewals for Sailthru. Implementation work is usually done here at Sailthru so travel is infrequent but might be required from time to time (less than 10%). In addition to the above, this job entails but is not limited to the following:

Contact Information:
Contact Name: Auburn Harris Company Type: Employer
Company: Campaign Monitor
City: New York City
State: New York
Zip:
Web Site: https://boards.greenhouse.io/sailthru/jobs/1538390

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