Inbound Customer Support job New Baltimore Michigan
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Employer Name: TTP Solutions Inc.
Location: New Baltimore, Michigan
Date Posted: 6/5/2019
Job Code: 1028
Number Of Openings: 25
Responsibilities and Duties
• Inbound calls for assistance with bookings from client’s customer, assisting with cruise specific questions, quotes and more.
• Maintain top sales performance by showcasing expert sales technique and overcoming customer objections.
• Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
• Possible outbound calls to client designated internal support departments, client customer for status and clarification purposes
The Successful Candidate will possess
•Awesome customer service skills
•Great Listening skills- having the ability to upsell the customer
•The ability to be the front line of service- The voice of the company
We are seeking candidates that have 6 months or more experience in the customer service industry. Hospitality a plus!
•Computer Skills needed- you will maneuver through multiple computer systems throughout the day. This is critical to success.
•The ability to empathize yet have fun!
•Physical abilities. - include sitting at a desk in front of a computer for long periods at a time.
Start Date: 6/17/2019
Position Type: Contractor
Years of Experience Required: Entry-Level
Education Required: High School
Overnight Travel: None
Vacation Time: No Paid Vacation
At TTP Solutions Inc. We are a remote call center that provides people with call center. We hire advisors to take inbound calls for customer service, technical support and other industries.
Our primary focus is to work with people that have accessibility challenges and can't normally work outside the home.
Servicing our theme park client will involve taking calls from guests wishing to make reservations for Dining, performances, lodging Tickets, air travel and other activities.
Contact Name: Tiffany Parks
Company Type: Employer
Company: TTP Solutions
City: New Baltimore
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