Dispatcher (Motor Coach) job Edmonton Alabama
Dispatcher (Motor Coach)  job Edmonton Alabama
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Dispatcher (Motor Coach) Job

Employer Name: SpiderID: 8508876
Location: Edmonton, Alabama Date Posted: 3/23/2019
Wage: Category: Customer Service/Technical Support
Job Code: 2138535

Job Description:
Job Description
Our company has been in continuous service throughout Western Canada for over 30 years. We are a leading motor coach company in this area, with a modern fleet of about 40 coaches and complete maintenance facilities. Being based in Edmonton provides us with opportunities to travel to many extraordinary destinations. With easy access to the Canadian Rockies, to British Columbia, to the Yukon and Alaska, and to the U.S Pacific Northwest, we are ideally located for many tour needs.
We are currently seeking a dynamic, results-oriented individual with a positive attitude whom enjoys an ever-changing environment. As a Charter/Tours dispatcher you excel under pressure and want to be an industry leader in your career. You should have great accuracy, work well under pressure, excellent communication skills, follow up on task completion, proficient computer skills, professional phone etiquette and excellent multi-tasking skills. If you enjoy coming to work where no two days are the same and like learning new things and implementing change this may be the career for you.
Key responsibilities for this position include:

Schedule available drivers to cover routes and charters, confirm this work with the driver

Monitor the arrival and departure of drivers and buses to ensure that drivers have reported, as scheduled, and that all bus runs have the proper staff

Review driver paperwork for accuracy and timely submission

Monitor and communicate with Bus Drivers and others concerning such ‘environmental’ information as weather, road hazards, road closings, traffic delays, etc.

Show decisiveness and maintains self-control during emergencies and other high-pressure dispatch situations

Track buses using geographic positioning system (GPS) equipment

Maintain an up-to-date list of fleet vehicles, drivers and their contact information

Prepare daily paperwork for report times, vehicles & trip itineraries

Report any maintenance or personal issues to management

Receive and process transportation requirement requests from customers

Provide quotes and availability of equipment to clients

Demonstrates a comprehensive knowledge of all facets of driver duties as outlined in employee handbook.

Comply with all applicable federal and state regulations regarding operation of commercial vehicles

Proactively troubleshoot and resolves potential problems before they result in service issues

Perform on call dispatch duties as needed after hours and weekends on a rotational basis

Perform other duties, as assigned or needed

Proficient skills in Office products including excel, word and some power point

Data Input using our Coach Manager Software

Knowledge and Abilities:

Demonstrate a comprehensive knowledge of maps in Canada and United States

Familiarity with DOT motor coach regulations an asset

Computer literate with average typing skills; able to use computer applications such as

spreadsheets, word processing, e-mail, and proprietary transportation software

Possesses excellent interpersonal communication skills both oral & written

Ability to maintain confidentiality, act with integrity and professionalism

Ability to interact effectively as a leader or a member of a team and work collaboratively

with other department’s personnel to achieve common goals

Ability to effectively listen, understands, and responds positively to requests with the

appropriate sense of urgency.

Ability to adapt to changing assignments and multiple priorities/tasks

Ability to work independently and prioritize work and perform well under pressure while

successfully meeting all deadlines

Ability to troubleshoot and problem solve

Experience /Requirements:

Minimum of 3- 5 years’ experience in a dispatch position working for a motor coach or similar company

High school diploma or GED required

College program in logistics or equivalent business-related experience preferred

Proficient computer skills - Outlook, Excel, Word

A Career with Us Offers:
Competitive salary & comprehensive company paid benefits package including, health, dental and life insurance.

Interested applicants, please forward your resume by responding directly to this adv. all applicants will be treated with the highest degree of confidentiality.

We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply.
We would like to thank all candidates for their interest, however only qualified applicants will be contacted for the position.

Keywords: Dispatch, Logistics, Routing, Router, Transportation, Dispatchers, Dispatching, AB, Alberta, Sherwood Park, St. Albert, Fort Saskatchewan, Acheson, Spruce Grove, Beaumont, Leduc, Calmar, Devon

Contact Information:
Contact Name: Net Hire Company Type:
City: Edmonton
State: Alabama
Web Site: http://www.customerservicejobsandcareers.ca/jobs/apply/1551476314.html

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