Sales Expert - Auto Parts Industry job London Ontario
Sales Expert - Auto Parts Industry job London Ontario
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Sales Expert - Auto Parts Industry Job



Employer Name: SpiderID: 8507999
Location: London, Ontario Date Posted: 3/23/2019
Wage: Category: Customer Service/Technical Support
Job Code: 2139591

Job Description:
Our auto parts provider company has over 2800 stores in North America. We work in close partnership with a number of automotive suppliers and manufacturers to provide them with equipment that exceeds their expectations.

As a Sales Expert, you must have expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers.

Responsibilities:
Ensure that customers, including walk-in, on-line orders and phone, have a great experience
Achieve personal / store sales goals and service objectives
Manage DIY services including testing, battery installation, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
Back Up to Professional services
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Qualifications:
At least 3 years of experience in the role
Ability to sway others
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, weekends and holidays as needed
ASE certification preferred, but not required

Send in your resume today!


Keywords: Sales, Sales Specialist, Sales Manager, Sales Consultant, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Agent, Customer Service Specialist, Ontario, ON, Shakespeare, Tavistock, St. Mary's, Mitchell, Wellesley, Kitchener, Woodstock, London


Contact Information:
Contact Name: Net Hire Company Type:
Company:
City: London
State: Ontario
Zip:
Web Site: http://canadajobsandcareers.ca/jobs/apply/1552737763.html

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