Inside Customer Service Representative job Amqui Québec
Inside Customer Service Representative  job Amqui Québec
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Inside Customer Service Representative Job



Employer Name: SpiderID: 8507950
Location: Amqui, Québec Date Posted: 3/23/2019
Wage: Category: Customer Service/Technical Support
Job Code: 2139515

Job Description:
Our auto parts provider company has over 2800 stores in North America and is currently looking to hire a Customer Service representative in Amqui. We work in close partnership with a number of automotive suppliers and manufacturers to provide them with equipment that exceeds their expectations.

This individual has expert knowledge of DIY business in the automotive industry. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, troubleshooting and project assistance for DIY customers.

What you will be responsible for:
• Ensuring that customers (walk-in, online, phone) have a great experience
• Achieve personal / store sales goals and service objectives
• Manage DIY services including testing, battery installation, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
• Back Up to Professional services
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

The qualifications we are seeking:
• High school diploma
• 3+ years of experience selling automotive parts
• Advanced selling skills (GAS3) for DIY
• Friendly communication
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, weekends and holidays as needed

Submit your resume today!



Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Quebec, QC, La Gap, Sainte Irene, Valm DIrene, Lac Au Saumon, Val Brillant, Saint Agricole, Causapscal,


Contact Information:
Contact Name: Net Hire Company Type:
Company:
City: Amqui
State: Québec
Zip:
Web Site: http://canadajobsandcareers.ca/jobs/apply/1552737687.html

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