Technical Support Associate Help Desk Electro-mechanical Technician job Sol
Technical Support Associate   Help Desk   Electro-mechanical Technician  job Sol
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Technical Support Associate / Help Desk / Electro-mechanical Technician Job

Employer Name: SpiderID: 8504656
Location: Solon, Ohio Date Posted: 3/22/2019
Wage: $40,000 - $45,000 Category: Information Technology
Job Code: 19-00162
Number Of Openings: 1

Job Description:
Cleveland, Ohio area manufacturer of industrial computer controlled peripheral equipment is seeking a Technical Support Associate / Help Desk Technician to interact with customer and provide end user support.

Job Requirements:
• High School graduate, (Vocational or Associate degree in Electronic Technology is a plus)
• Hands on mechanical skills with tools for assembly and disassembly electronic / electro-mechanical devices
• Past copier repair experience could be very helpful
• Basic knowledge of personal computers, printer driver configuring, set-up, installation, and troubleshooting and networks could be beneficial
• Exceptional communication (verbal & written) skills to record, track, and document customer issues
• Organized, patient, good "people skills”
• Problem solver using diagnostics and help request tracking tools
• Ability to occasionally travel at short notice to resolve customer service issues
• Electronic /electromechanical test equipment knowledge (multi-meter, oscilloscope and line analyzer) is a plus
• Passport (or ability to acquire) for possible 2 week training period in Europe

Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 2
Education Required: High School
Overnight Travel: None
Vacation Time: Negotiable / Other

Job Benefits:
Paid Holidays, Vacations, and Sick Leave

Contact Information:
Contact Name: Corey Shreve Company Type: Recruiter
Company: Integrity Technical Services, Inc. Phone: (330) 633-6500
Street: 14 Whitehall Dr #102 Fax:
City: Tallmadge
State: Ohio
Zip: 44278
Web Site:

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