Customer Supply Chain Manager job Elk Grove Village Illinois
Customer Supply Chain Manager job Elk Grove Village Illinois
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Customer Supply Chain Manager Job

Employer Name: SpiderID: 8414907
Location: Elk Grove Village, Illinois Date Posted: 2/14/2019
Wage: Negotiable Category: Manufacturing
Job Code: CUSTO16343

Job Description:

Fort Dearborn Company is the leading provider of high-impact decorative labels for high velocity consumer goods marketers. We supply labels to top Fortune 500 companies along with top US retailers. We are currently seekign a Customer Supply Chain Manager at our Elk Grove Village, IL location.

Essential Duties and Responsibilities

  • Establish standard work for VMI programs including but not limited to designing programs that meet customer needs, documenting Rules of Engagement, managing tools/systems to calculate requirements, developing processes to maintain models and accurate outputs, and working with plants to ensure compliance.

  • Lead a team who maintains VMI models and meets the organization's business analytics needs.

  • Collect and leverage data that produces business analytics to continuously improve the total cost and performance of the value chain.

  • Drive a data governance model to ensure clean and accurate data and standard consumption/use of that data.

  • Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement. Work with internal customers to link metrics and reporting to Strategic Initiatives.

  • Build and maintain effective relationships with supply chain counterparts at the assigned customer account(s).

  • Lead the collaborative planning, forecasting, and replenishment (CPFR) and/or vendor managed inventory (VMI) processes with the customer(s) and input forecast and event requirements into the Demand Plan.

  • Develop and execute a strategic plan to reduce costs, grow revenue and develop customer intimacy aligned with business needs and priorities for customers participating in a formal collaboration model.

  • Support Merger and Acquisition activity by identifying best practices and opportunities and implementing Fort Dearborn standards in this space.

  • Document business processes and standard work, assist to develop system solutions and validate system designs through rigorous testing of solutions.

  • Participate in the Managing for Daily Improvement (MDI) meetings and support KPI measures to manage process performance for sustainability and continuous improvement.

Other Duties and Responsibilities

  • Contribute to the success of the overall business by representing supply chain interests in cross-functional project teams to implement changes to business processes

  • Mentor and train team members on systems and processes as well as trading partners and groups in other business units or departments

  • Identify opportunities for improvement, makes constructive suggestions for change and drive for results

  • Monitor industry trends, best practices, and regulatory issues as they relate to specific area(s) of responsibility and shares learnings, as appropriate, with direct reports and peers.

  • Participate in special projects and performs other duties as assigned.

Minimum Qualifications - Education, Experience, Knowledge and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's Degree in Supply Chain Management, Engineering, Business or related technical field. MBA a plus.

  • Ten +years' experience which includes:

    • Demonstrated comfort dealing with large, demanding customers with complex distribution networks

    • Proven ability and willingness to develop relationships with customers and internal functional partners

    • Broad and deep experience in all aspects of supply chain planning, management, and operations.

    • Strong analytical skills including ability to manage large amounts of data and recommend solutions.

    • Application of Lean principles and tools (Kaizen, Value Stream Mapping, formal problem solving, etc.).

  • Ability to:

    • Think and act strategically in the business while able to focus on day-to-day operational execution.

    • Work effectively in a constantly changing, fast paced team environment

    • Build strong, collaborative relationships with internal and external business partners

  • Printing industry experience and/or CPG (Consumer Packaged Goods) specific logistics management preferred.

  • Knowledge of supply chain planning processes and tools including Demand and Supply Planning.

  • Customer focused with a strong service orientation.

  • Excellent organizational and influencing skills and the ability to drive cross-functional alignment.

  • Strong communication (written and verbal) skills; comfortable communicating at various organizational levels, and able to back-up thoughts with facts and analysis.

  • Proficiency with Excel, Access, other MS Office applications and data visualization tools (Power BI, Tableau).

  • Strong results orientation and work ethic, able to work independently.

  • Flexibility to support multiple projects with ability to meet all deadlines.

  • Occasional travel required to Company and customer locations in support of strategic initiatives and team goals.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Fort Dearborn Company Company Type:
Company: Fort Dearborn Company

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