Call Center Representative job Franklin Massachusetts
Call Center Representative job Franklin Massachusetts
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Call Center Representative Job

Employer Name: SpiderID: 8356249
Location: Franklin, Massachusetts Date Posted: 1/22/2019
Wage: Up to $0.00 per year Category: Banking/Mortgage
Job Code: 351934

Job Description:

Fantastic Opportunity with an Immediate Start
Paying up to $16 per hour
This position is responsible for exceeding customers' service and sales expectations in an inbound call center environment.
Position Responsibilities:

  • Utilizing superior knowledge of bank products and services, service incoming customer calls in an efficient and quality service-oriented manner

  • Assess situations, apply sound judgment and negotiation skills and work within established policies and procedures to efficiently resolve customers' needs and issues

  • Accurately complete on-line account transactions, maintenance and service requests to other areas of the bank

Required Skills:

  • Basic computer knowledge

  • The ability to work flexible hours and strong written and verbal communications skills

  • Establish and maintain effective working relationships

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Staffing Now Company Type:
Company: Staffing Now

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