Director of Infrastructure and Operations - VP (185-258) job Oak Brook Illinois
Director of Infrastructure and Operations - VP (185-258) job Oak Brook Illinois
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Director of Infrastructure and Operations - VP (185-258) Job



Employer Name: SpiderID: 8338348
Location: Oak Brook, Illinois Date Posted: 1/15/2019
Wage: Negotiable Category: Information Technology
Job Code: 185-258

Job Description:





Key Responsibilities



Strategy & Planning





    • Design and implement plans to ensure infrastructure capacity meets existing and future requirements.

    • Work with stakeholders to define business and systems requirements for new technology implementations.

    • Ensure best practices are established for effective problem resolution for a high availability and performance

    • Develop, implement, and maintain policies, procedures, and associated plans for infrastructure administration.

    • Participate/lead the development of IT strategies in collaboration with the executive team.

    • Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.

    • Direct development and execution of disaster recovery and business continuity plan.

    • Partner with business units to determine key issues and challenges need to be improved and determine effective solutions.





Acquisition & Deployment




  • Analyze existing operations and make recommendations for the improvement and growth of the infrastructure, systems and services

  • Develop proposals and negotiate with vendors, outsourcers, and contractors to infrastructure-specific products and services.

  • Assist with the planning and deployment of infrastructure security controls and practices.

  • Manage relationships and operational activities with managed service and technology providers.

  • Supervise recruitment, development, retention, and IT staff

  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives.



Operational Management




  • Plan, direct and manage the operation of systems and network infrastructure. This includes Windows servers, application servers, storage, database servers, file and print servers, backup services, email servers and gateways, DNS, DHCP and Active Directory.

  • Manage and oversee the planning, design, implementation and documentation of all new infrastructure projects and upgrades to existing infrastructure.

  • Provide regular project status updates on schedule, budget, and deliverables.

  • Develop standards and operational procedures that support current and future operational needs.

  • Develop and implement departmental metrics and uptime statistics. Ensure timely resolution of service incidents and completion of service requests.

  • Develop and implement IT Change Management procedures.

  • Maintain infrastructure security, reduce threat profile, and secure vulnerabilities using best practices.


Required Skills:



  • Strong technical proficiency with Windows, VMware, Dell storage systems, data networks, voice networks and cloud technologies

  • Excellent organizational and time management skills, with the ability to deliver commitments while juggling multiple priorities

  • Demonstrated ability to apply IT in solving business problems

  • Ability to develop and execute projects and drive performance improvement

  • Strong interpersonal, written, and oral communication skills.

  • Able to conduct research into issues and products as required.

  • Ability to present ideas in a user-friendly language.

  • Highly self-motivated and directed.

  • Strong attention to detail and customer service orientation

  • Proven analytical and problem-solving abilities.


Required Experience:


Education & Certification



  • Four-year university degree or college diploma in the field of computer science and/or equivalent work experience.



Knowledge & Experience



  • 10+ years in the technology field with 3+ years managing operations and IT infrastructure

  • 5 years' experience managing and delivering infrastructure design & deployment and operational excellence.

  • Strong technical proficiency with Windows, VMware, Dell storage systems, data networks, voice networks and cloud technologies

  • Hands-on experience in diagnosing and troubleshooting issues; effectively triage performance issues and perform root cause analysis.

  • Demonstrated ability to apply IT in solving business problems

  • Ability to develop and execute projects and drive performance improvement

  • Understanding and experience with ITIL framework and ITSM best practices

  • Proven record of developing high performing teams

  • Excellent organizational and time management skills, with the ability to deliver commitments while juggling multiple priorities.



Personal Attributes



  • Strong interpersonal, written, and oral communication skills.

  • Good understanding of the organization's goals and objectives.

  • Able to conduct research into issues and products as required.

  • Ability to present ideas in a user-friendly language.

  • Highly self-motivated and directed.

  • Strong attention to detail and customer service orientation

  • Proven analytical and problem-solving abilities.

  • Experience working in a team-oriented, collaborative environment.



Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: Republic Bank of Chicago Company Type:
Company: Republic Bank of Chicago
City:
State:
Zip:

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