Professional Services Manager (can be in any city in the East Coast) job Any Maj
Professional Services Manager (can be in any city in the East Coast) job Any Maj
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Professional Services Manager (can be in any city in the East Coast) Job

Employer Name: ARC Document Solutions SpiderID: 8318268
Location: Any Major City, Florida Date Posted: 1/9/2019
Wage: Category: Computer Software/Programming
Job Code:
Number Of Openings: 1

Job Description:
Professional Services Manager
(Can be located in any major city in the East Coast)

The Professional Services Manager is an individual contributor who embraces our proprietary software and services, understanding our product line offerings and can communicate the benefits to our customers and sales/operations team both locally and regionally. The Professional Services Manager is the subject matter expert for our technology suite locally; and, can grasp or intuit customer needs and workflows to enhance the user experience, decrease the sales cycle, maintain client relations and educate/inform our local team.
ARC delivers game-changing productivity improvements for the Design and Construction verticals through a combination of software and unique industry-specific services. Our services make the online experience richer while delivering great value. Our customers can get accurate Information instantly, anytime, anywhere and on any device on active construction projects. We help teams save time, increase productivity, cut costs, prevent errors and become the valueable members of their organizations with our Cloud/Mobile Software and Professional Services.
Our Projects Software and Services delivers productivity improvements for Architects, Engineers, Contractors, Subcontractors, Developers and Owners throughout the Construction lifecycle. Our Cloud/Mobile technology, construction administration workflows (Project email, RFI, Submittal, Punchlist, Photo Management), Professional Services (BIM, Drones, 3D Printing, Hyperlinking, and Mobile Project Dashboards), SmartScreens for the office/jobsite and Consulting all help to deliver projects on schedule and under budget. With a combination of software and services, we identify and resolve issues before and during construction. SKYSITE software and mobile apps enable customers to store, organize, access, markup, sync and easily share and track ALL your project documents to provide access anytime, anywhere and on any device. SKYSITE is a unit of ARC that provides cloud-based software and apps for the construction industry.
Work closely with Sales and Operations teams to configure and provide a comprehensive solution to the customer
Create and deliver customized demonstrations and/or training for internal users and customers via web, face to face, or conference calls
Project Manage solutions rollouts and implementations
Be the solutions expert across our portfolio of software and services
Provide ongoing technical support to internal and external customers for all of our technology solutions and services
Stay up to date on added developments and features available in the technology solutions suite
Attend tradeshows and events; and, persuasively articulate our technology solutions and services
Other duties as assigned
A Bachelors degree in a relevant technology field
At least 5 years' experience in a similar technical solution and pre-sales/project manager /professional services role
Experience with cloud services and SaaS. This is critical.
Excellent presentation and facilitation skills, including great listening skills
Proven ability to multi-task, organize and prioritize competing priorities
Ability to work independently, a proven self-starter
Ability to travel as much as 50% throughout the Eastern region
Knowledge in PC Office tools, including Adobe, Word, Excel and PowerPoint
Knowledge of Design and Construction software, while not required, will certainly help you succeed


Apply Here:


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 5
Education Required: Bachelors
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Human Resources Company Type:
City: Any Major City
State: Florida
Zip: 32803
Web Site:

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