ServiceNow Administrator (CS2) job Columbus Ohio
ServiceNow Administrator (CS2) job Columbus Ohio
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ServiceNow Administrator (CS2) Job



Employer Name: SpiderID: 8215376
Location: Columbus, Ohio Date Posted: 11/29/2018
Wage: Up to $0.00 per year Category: Travel Agent
Job Code: 50200

Job Description:


ServiceNow Administrator. A contractor is needed in Columbus, Ohio to fulfill a ServiceNow Administrator role that involves 90% administration / 10% development.

Responsibilities:



  • Communicate and collaborate with team members, all stakeholders and end users

  • General support, administration and maintenance of ServiceNow platform and associated applications

  • Work on Level 2 and Level 3 tickets assigned for Client's ServiceNow functionality or technical issues

  • Perform Unit Testing

  • Fixing defects raised after UAT

  • Configure Applications using ServiceNow tool used in ITIL Management

  • Configure User accounts, Groups, Roles and importing users

  • Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams

  • Train L1 team (Service Desk) and created knowledge articles for the team and end users

  • Work on fixing Inbound emails issues and creating new inbound actions

  • Perform Code review after each release cycle

  • Perform Data Loads

  • Integration with 3rd party apps

  • Work directly with end users to resolve support issues within ServiceNow

  • Monitor health, usage and overall compliance of ServiceNow and its applications

  • Work with dynamic HTML components: JavaScript, XML, HTML

  • Work on the ITIL Process Configuration like Incident, Problem, Change Management, Knowledge Management, Service Catalog, and SLA in ServiceNow

  • Work with Import Sets and Transform Maps

  • Work with IT managers to generate views and reports as needed




Qualifications:



  • Experience in writing Client Scripts (scripting experience), Business Rules, UI Actions, UI Policies and Workflows for automation

  • Strong understanding of ITIL V3




To view all our open positions, please go to: http://www.jobs.net/jobs/fastswitch/en-us/all-jobs/



Job Criteria:
Start Date: ASAP
Position Type: Contractor
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: Fast Switch LTD Company Type:
Company: Fast Switch LTD
City:
State:
Zip:

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