Associate Field Service Technician - Office Equipment and Technology Solutions*
Associate Field Service Technician - Office Equipment and Technology Solutions*
My Spider Scam Awareness Contacting Us F. A. Q.
 
Job Seekers
Search Jobs
Browse Jobs
Post a Resume
Job Alerts
 
Employers
Search Resumes
Browse Resumes
Post a Job

Associate Field Service Technician - Office Equipment and Technology Solutions* Job



Employer Name: Ricoh SpiderID: 7947209
Location: Dothan, Alabama Date Posted: 9/10/2018
Wage: Category: Technician
Job Code: 18-05591

Job Description:


This position is designed as an entry level technician position to service and repair a variety of company products. Sets up tagging, installation, preventative maintenance and routine service on small printer, low end segment, and facsimile devices at customer locations usually within a specific geographic area.

JOB DUTIES AND RESPONSIBILITIES

Achieves expected productivity levels associated with assigned workload and level of experience.
Manages territory, inventory and customer relationships.
Demonstrates good technical and customer relation skills.
Demonstrates technical expertise
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment.
Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices,
Performs troubleshooting and repairs or replaces equipment components as necessary.
Demonstrates required digital competencies associated with assigned products and level assignment.
Completes technical training on new equipment as assigned.
Supports territory
Effectively executes all required territory management and call handling procedures.
Works closely with sales partners to maximize equipment leads and upgrade opportunities.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Complies with all company policies.
Customer Service
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Exhibits professional appearance and demeanor at all times.
Maintains productive, professional relationship with all company personnel.
Maintains a positive demeanor and is a contributing team member.
Responsible for maintaining a "car stock" inventory.
Performs other duties as assigned.


Job Requirements:

Typically requires:
Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, etc. is desired.
Requires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.


Apply at : https://www.recruitacommunity.com/srctcb/RTI.home?t=127364&r=5000409428810&rb=THE_JOB_SPIDER


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required: High School
Overnight Travel:
Vacation Time:


Company Profile:
The Ricoh Company, Ltd. (/ˈriːkoʊ/) (株式会社リコー Kabushiki-gaisha Rikō) is a Japanese multinational imaging and electronics company. It was founded by the RIKEN zaibatsu on 6 February 1936 as Riken Sensitized Paper (理研感光紙 Riken Kankōshi). Ricoh's headquarters are located in Ricoh Building in Chūō, Tokyo

Contact Information:
Contact Name: Mohsin Shaikh Company Type:
Company: Ricoh Phone:
Street: 500 University Drive Fax:
City: Dothan
State: Alabama
Zip: 36303

Send ad to a friend
Report a Problem


    





© 2019 Job Spider
Privacy Policy | CC Marketing Sites | Site Map | Links