Dispatcher job Bloomington Indiana
Dispatcher job Bloomington Indiana
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Dispatcher Job



Employer Name: MacAllister Machinery SpiderID: 7927878
Location: Bloomington, Indiana Date Posted: 9/5/2018
Wage: Category: Management
Job Code:
Number Of Openings: 1

Job Description:
Primary duties of the position include but are not limited to: manage the daily delivery and pick up of machines to and from customers with utilizing the company owned delivery fleet and using other vendors as needed to give on time service to our customers. This includes the daily operation of the people and management thereof. The position also has the responsibility to manage the service of company owned delivery fleet and the proper specification of this equipment.

Responsibilities
Responsible for scheduling machine deliveries, pickups and inter-company transfers. Responsible for ensuring store-to-store transfers have corresponding paperwork and are accurate.
Communicate w/truck drivers to ensure highest customer satisfaction w/regards to on-time deliveries, drop & pickup points, equipment needs, etc. Responsible for adhering to pickup guidelines. Responsible for coordinating w/customers on machine security if pickups are not going to be met in a timely manner.
Ensures load maximization and route efficiency.
Maintains communication lines between all rental branches, customers, sales, and service
Ensures operational vehicles’ safety by scheduling PM services, as well as, tracking annual and daily inspections.
Maintains drivers’ fuel logs and forwards to manager
Assures machine supply commensurate with order
Manage drivers’ daily start/finish times to ensure maximum efficiency, meeting customer satisfaction and all DOT requirements.
Maintains DOT standards as well as file and requests State hauling permits as necessary for the location of the delivery
Responsible for monitoring all driver paperwork; daily inspection logs, rental contracts updated & signed, condition reports filled out and signed.
Identifies internal and external safety training needs and may conduct or coordinate training if needed
Evaluates on-hand inventory with respect to market demand
Manages substituted and re-rented units
Serves as a back-up Inside Sales/Rental Counter person when volume is high to ensure customer satisfaction
Assist outside sales with quoting and proper filing of all documentation.
Identifies and passes sales leads to appropriate person/department
Supervise and manager drivers and yard workers. Supervises, directs, motivates and provides leadership for all departmental staff. This includes hiring, performance evaluations, assessing skills and competencies, administering policy and procedures, as it relates to the staff, coaching, mentoring and training to assure employee satisfaction and retention.
Serve as a mentor to others in the branch
Performs related duties as assigned by supervisor.


Job Requirements:
Qualifications
Knowledge, skills and abilities typically acquired through a high school education with technical training.
Minimum of 3 years’ experience.
High school equivalency math skills required
Mechanical troubleshooting experience is very helpful
Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas.
Excellent interpersonal and customer service skills
Excellent communication skills, including verbal, written, non-verbal, listening and presentation skills.
Excellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines.
A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, welders, generators, light towers and heavy machinery.
Strong leadership skills such as creative thinking, decision making and goal setting
Moderate computer skills, including experience using Microsoft Office. Moderate experience using data base systems (DBS) such as job segment and transfer of parts
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.



MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)


Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance

Company Profile:
"We're Indiana's leading heavy equipment supplier, offering a wide range of high quality new, used, rebuilt and rental equipment from Caterpillar and over 50 other manufacturers.

At MacAllister Machinery, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to, among other things, race, gender, religion, color, disability, veteran status, national origin, age, sexual orientation, gender identity and/or expression, or other status protected by law.

EOE AA M/F/Vet/Disability

MacAllister Machinery uses E-Verify to confirm the employment eligibility of all newly hired employees."


Contact Information:
Contact Name: Human Resources Company Type:
Company: MacAllister Machinery
City: Indianapolis
State: Indiana
Zip:
Web Site: https://careers-macallister.icims.com/jobs/2516/dispatcher/job

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