Supervisor, Customer Service Outsource job Mississauga Ontario
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Employer Name: Contact Point 360
Location: Mississauga, Ontario
Date Posted: 8/31/2018
Number Of Openings: 1
F/T, Permanent Position. Salary $ 24.50/hr for 40 hrs/week. Seeking a qualified person who can supervise and coordinate the activities of customer service/Telesales agents; Supervise staff dealing with inbound calls, customer service etc.; Administer and coordinate work of staff; Assign work to staff and monitor their progress; Review accuracy of information and perform QA/QC; Provide coaching, training and support to internal staff and external clients; Maintain client database, collect feedback, and communicate to management; Prepare correspondence in case of any issues; Organize and coordinate clients meetings; Assemble information for clients; Supervise and monitor the performance of staff; Ensure proper operation of IT and office equipment’s; Resolve issues, if any and strengthen client relationships.
Contact: Please email resume with covering letter to firstname.lastname@example.org. We thank everyone for their interest, but only those selected for interview will be contacted. No phone calls shall be entertained.
Employer: Contact Point 360, 6285 Northam Dr. Mississauga ON
Job requirements / skill sets:
Successful candidate must have completion of college level diploma and relevant experience of one year to less than 2 years; self-motivated and work well in a team environment.Language – English
Start Date: 2018-10-01
Position Type: Full-Time Permanent
Years of Experience Required:
Contact Name: Contact Point 360
Company Type: Employer
Company: Contact Point 360
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