Supervisor, Customer Service Outsource job Mississauga Ontario
Supervisor, Customer Service Outsource job Mississauga Ontario
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Supervisor, Customer Service Outsource Job

Employer Name: Contact Point 360 SpiderID: 7913620
Location: Mississauga, Ontario Date Posted: 8/31/2018
Wage: $24.50/hr Category: Management
Job Code:
Number Of Openings: 1

Job Description:
F/T, Permanent Position. Salary $ 24.50/hr for 40 hrs/week. Seeking a qualified person who can supervise and coordinate the activities of customer service/Telesales agents; Supervise staff dealing with inbound calls, customer service etc.; Administer and coordinate work of staff; Assign work to staff and monitor their progress; Review accuracy of information and perform QA/QC; Provide coaching, training and support to internal staff and external clients; Maintain client database, collect feedback, and communicate to management; Prepare correspondence in case of any issues; Organize and coordinate clients meetings; Assemble information for clients; Supervise and monitor the performance of staff; Ensure proper operation of IT and office equipment’s; Resolve issues, if any and strengthen client relationships.

Contact: Please email resume with covering letter to We thank everyone for their interest, but only those selected for interview will be contacted. No phone calls shall be entertained.
Employer: Contact Point 360, 6285 Northam Dr. Mississauga ON

Job Requirements:
Job requirements / skill sets:
Successful candidate must have completion of college level diploma and relevant experience of one year to less than 2 years; self-motivated and work well in a team environment.Language – English

Job Criteria:
Start Date: 2018-10-01
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Contact Point 360 Company Type: Employer
Company: Contact Point 360
City: Mississauga
State: Ontario

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