Application Support & Deployment Consultant job Cambridge Massachusetts
Application Support & Deployment Consultant job Cambridge Massachusetts
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Application Support & Deployment Consultant Job

Employer Name: SpiderID: 7884749
Location: Cambridge, Massachusetts Date Posted: 8/23/2018
Wage: Negotiable Category: Medical/Health
Job Code: BBBH27683

Job Description:

Job Summary

  • The Service Delivery role provides business specific support services to users within this research-based pharmaceutical company.

  • The person holding this role is someone who regularly interfaces with business customers in order to deliver IT related support or services.

  • Application Support & Deployment - has two distinct IT functions "Project Application Support & Deployment" for applications which have not been passed over to support (ADS), usually where project teams continue to exist due to continuous development activities, usually for a single or linked group of applications, and "Advanced Deskside Services (ADS)" which provides a range of support activities for multiple applications used across supported business groups including deployments.

  • Open to non-local candidates if they can relocate at their own expense.

  • Needs to be onsite all week. Some flexibility with the shift.


  • Drives service delivery cost reductions while maintaining/improving service delivery

  • Builds strong relationships with clients to provide support and understand their support requirements

  • Troubleshoots performance problems and maintaining security configurations

  • Tracks and resolves user issues

  • Oversees the installation and configuration of application software, both off-the-shelf and developed in-house

  • Executes service management processes at a site or group of sites

  • Reports on service levels and spending

  • Tracks and manages spending on support against agreed support budgets

  • Drives service delivery cost reductions while maintaining/improving service delivery

  • Ensures service requests and service level commitments are met.


  • A bachelor's or master's degree in bioinformatics, computer science, biophysics, or a related discipline, or equivalent experience in bioinformatics in the pharmaceutical or biotech industry- must have at least a bachelors.


  • 5-7 years of experience.

  • Proteomics result database Project Developer

Required Skills

  • Python coding (including Flask or Django)

  • SQL/Relational database (Oracle preferred)

Additional Skills

  • Python coding (including Flask or Django)SQL/Relational database (Oracle preferred)

Please submit your resume for consideration. Once submitted, feel free to contact Sanka at 646-856-8903 for additional information.

Approx. Duration: 3 months/Possible Extension

About Hired By Matrix

Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.

Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year.
Equal Opportunity Employer
WBENC Certified
WOSB Certified
*CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.

We work hard to match our candidates with the right career opportunities. Let us find you a #MatrixMatch so you can reach your career goals!

Connect with us on LinkedIn and see how we can impact your career!

Hired by Matrix Career Center:

Job Criteria:
Start Date:
Position Type: Contractor
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Hired by Matrix, Inc. Company Type:
Company: Hired by Matrix, Inc.

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