CSR Repair Technician job Meadows Texas
CSR Repair Technician job Meadows Texas
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CSR Repair Technician Job



Employer Name: SpiderID: 7882738
Location: Meadows, Texas Date Posted: 8/22/2018
Wage: Up to $10 per hour Category: Miscellaneous
Job Code: 346147

Job Description:


Customer Service / Repair Technician in West Houston, TX
We have a contract to hire Customer Service / Repair Technician job with one of our fast growing clients in the West Houston area. The pay rate for this position is $10/hour with raises every 6 months.
Summary
Position: Customer Service / Repair Technician in West Houston, TX
Salary: $10/hour with raises every 6 months
Duration: Temp-To-Hire
Location:77082
Work Schedule: M-F and some Saturdays as needed
Job Responsibilities:
Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand



  • Assist customers from initial check in process all the way through to the completion of their repair

  • Provide recommendations for problem resolution

  • Diagnose, troubleshoot and repair devices

  • Explain complex technical issues to customers in a non-technical, simple to understand manner

  • Provide repair and replacement estimates to customers

  • Provide additional recommendations for accessory up-selling

  • Ensure that all repairs meet or exceed quality standards

  • Greet customers in a friendly, professional manner and maintain a positive work environment

  • Answer phone calls to the store with a professional, courteous and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit

  • Keep track of all devices and inventory while safeguarding all store stock

  • Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

  • Maintain the cleanliness and professional appearance of the store



Qualifications:



  • 1-3 years of customer service/retail sales experience preferred

  • Six months minimum of technical repair experience

  • Proven ability to learn new, required skills to ensure the best possible customer experience

  • Must have the ability and drive to continuously meet monthly sales goals

  • Basic computer skills

  • Strong organizational and time management skills

  • Able to keep your composure when faced with multiple deadlines

  • Great attention to detail

  • Ability to work well with others in a small, close knit team

  • Reliable transportation



If you are interested in this Customer Service / Repair Technician in West Houston, TX or other opportunities available through SNI Staffing, please submit resumes to cbranson@snicompanies.com



Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: Staffing Now Company Type:
Company: Staffing Now
City:
State:
Zip:

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