Credit Assistant Manager job LIHUE Hawaii
Credit Assistant Manager job LIHUE Hawaii
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Credit Assistant Manager Job



Employer Name: Rent-A-Center SpiderID: 7807984
Location: LIHUE, Hawaii Date Posted: 8/1/2018
Wage: Category: Collections
Job Code: retail
Number Of Openings: 1

Job Description:
CREDIT ASSISTANT MANAGER

****Must have calling/problem solving to past due customers as well as road activity 50/50 split of time****

Join our TEAM! Click the link down below or copy & paste the link.

https://www.raccareers.net/ShowJob/Id/255362/Credit-Assistant-Manager/


JOB DESCRIPTION

JOB PURPOSE:
Ensure store credit is maintained at an appropriate level through account management, sales activities, and
providing total customer satisfaction. Help manage profit by following and enforcing established policies and
procedures including, but not limited to, work schedules, cash and inventory controls and order verifications.
Accomplish these in a way that is consistent with the RAC mission statement.

KEY RESPONSIBILITIES:
Account Management:
Maintain accurate records of customer account activity, to include current and past due accounts
Review past due accounts and communicate in-person and via phone with the customers to promote
timely payments
Collect customer payments on a timely basis and meet daily/weekly collection standards
Complete customer service calls in a timely manner as assigned
Follow all policies and procedures and adhere to all standards

Store Supervision:
Assist Store Manager with training and managing all coworkers
Assign coworkers to specific duties and assist with work schedule assignments
Assist in managing daily operations when necessary
Assist Store Manager in making weekly schedules

Sales:
Responsible for BOR and Revenue growth/maintenance
Greet and assist customers on the sales floor
Obtain new rental orders on the sales floor and over the phone
Complete rental agreements as required
Prospect for new business by telemarketing and distributing print materials

Deliveries & Pick-ups:
Assist as needed in loading/unloading truck, or other vehicle, per policy to safely protect coworker and
merchandise
Assist as needed in delivering merchandise in Company provided vehicle to customer homes
Assist as needed in installing and setting up merchandise, and instructing customers on proper use
Assist as needed in picking up merchandise from customer homes
Complete customer service calls in a timely manner as assigned

OTHER RESPONSIBILITIES:
Showroom and Backroom areas:
Keep showroom clean and organized, including vacuuming, dusting, and handling household cleaning
materials
Keep backroom and all store area neat, clean, and organized, including cleaning restrooms, and taking
out trash

JOB REQUIREMENTS:
Must be at least 19 years of age
High school diploma or GED; retail experience preferred; sales and collections experience a plus
Friendly with exceptional communication skills
Excellent customer service skills
Valid state driver's license and good driving record
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Typically works 38-40 hours a week depending on business needs

This job description is not intended to be all-inclusive. Coworker may perform other related duties as assigned to meet the
ongoing needs of the organization.


Job Requirements:
JOB REQUIREMENTS:
Must be at least 19 years of age
High school diploma or GED; retail experience preferred; sales and collections experience a plus
Friendly with exceptional communication skills
Excellent customer service skills
Valid state driver's license and good driving record
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Typically works 38-40 hours a week depending on business needs

This job description is not intended to be all-inclusive. Coworker may perform other related duties as assigned to meet the
ongoing needs of the organization.


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel: None
Vacation Time: 2 weeks / year


Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement

Company Profile:
As the leader in helping people live their dreams, we're looking for a few good hearts to help change lives for the better.

Contact Information:
Contact Name: eric landaverde Company Type: Employer
Company: Rent-A-Center
City: plano
State: Texas
Zip: 75024
Web Site: https://www.raccareers.net/ShowJob/Id/255362/Credit-Assistant-Manager/

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