Novartis provides innovative healthcare solutions that address the evolving needs of patients and societies. Headquartered in Basel, Switzerland, Novartis offers a diversified portfolio to best meet these needs: innovative medicines, cost-saving generic and biosimilar pharmaceuticals and eye care. Novartis has leading positions globally in each of these areas. In 2016, the Group achieved net sales of USD 48.5 billion, while R&D throughout the Group amounted to approximately USD 9.0 billion. Novartis Group companies employ approximately 121,000 full-time-equivalent associates. Novartis products are sold in approximately 155 countries around the world.
The Key Account Manager ethically and compliantly implements tactics as defined by the Marketing and Sales plans. They deliver balanced sales presentations to current and prospective customers within an assigned territory. In the assigned territory, the representative will utilize all marketing and selling materials designed for a respective audience. Customers may include, but are not limited to, Directors of pharmacy, physicians, and hospitals/clinics. The representative will plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action. Administration of territory information and compliance to promotional, reporting, and regulatory requirements is imperative. Participation in certain training and development programs is required.
Achieve performance goals and objectives for geographical assignment (Territory).
Demonstrate comprehensive knowledge of all promoted products and products with which they compete.
Demonstrate comprehensive knowledge of diseases for which products are indicated.
Deliver comprehensive and accurate sales presentations using all marketing and selling materials.
Contact and deliver proficient sales presentations to customers of approved specialties.
Develop a daily call schedule to insure efficient and comprehensive coverage of territory.
Complete pre and post call analysis that impacts future customer interactions.
Develop and grow business partnerships within the assigned accounts to secure product awards and achieve performance goals within each account
Develop business relationships with key members in each account
Monitor progress within accounts and take and/or evolve actions as appropriate (monitor contacts, Plan execution, value, profit, volume growth, market share, etc.)
Negotiate and manage product rebate agreements directly with assigned accounts
Review and analyze contracted product performance and communicate account performance broadly with key internal teams
Develop a strong alliance with Sales and Marketing to ensure the appropriate level of cross-functional support and for developing and executing pull-through strategies
Complete administrative reports as required.
Participate in training and development programs as required.
Bachelors degree from an accredited college or university English (written and oral)
Minimum of 3-5 years Hospital sales experience
2 years selling generic pharmaceuticals preferred.
2 years selling brand pharmaceuticals to hospital or outpatient surgery centers preferred
Candidates should be able to speak to clinical data and disease states