2nd Shift FRA Operations Manager job Green Bay Wisconsin
2nd Shift FRA Operations Manager  job Green Bay Wisconsin
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2nd Shift FRA Operations Manager Job

Employer Name: Master Fleet National SpiderID: 7701367
Location: Green Bay, Wisconsin Date Posted: 6/29/2018
Wage: Category: Management
Job Code:
Number Of Openings: 2

Job Description:
Since 1985, Master Fleet has been providing world class fleet maintenance solutions and management services for commercial fleets. With locations in Green Bay, Neenah, and Milwaukee, Wisconsin; and Fort Worth, Texas; Master Fleet has it's roots in providing fleet maintenance for all class 8 vehicles. As a trusted and respected full service provider of maintenance solutions, Master Fleet continues its tradition of excellence by adding of FRA (Fleet Roadside Assistance), CFM (Commercial Fleet Management), and Equipment Sales and Consulting for some of the nation’s largest fleets. With Master Fleet’s FRA, we don’t just handle your breakdown. We manage it by using only top rated vendors with negotiated rates, advising them on the work to be completed, and receiving timely updates to be sure your down time is kept to a minimum.

With our continued growth we are looking to add a 2nd Shift FRA Manager to our team. This person would be responsible for all day to day functions on the shift.

Maintain open communications with customers, employees, shift leads, and Manager
Work with customers to resolve disputes, issues, or changes in stances
Work with team to meet or exceed KPI’s
Develop Continuous Training based off what team members need to successful
Scheduling- Monthly, Time-Off Requests, Sick Days, and changes
Give feedback to team members on performance and work with them to improve
Carry out Business Partnerships with team members
Give FRA Manager feedback for Annual Reviews
Work on improving process and procedures
Work with other Supervisors to improve shift dynamics
Fill in for other Supervisors during vacation or time off
Cross train on Billing to fill in or help out
All various other tasks as they come up

If you are interested and qualified, please send your resume to Master Fleet National at mfnrecruiting@masterfleet.com with the subject line “Credit Analyst” to be considered.
No phone calls or Recruiters – please.

Job Requirements:
Strong leadership experience and skills
Understanding of how to create a positive culture in the workplace
Strong Attention to detail
Strong Customer Service skills
Strong Problem Solving skills
Great organizational skills and the ability to multitask
The ability to listen to the customer and problem solve to find the solution
Strategic Thinking

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Job Benefits:
Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance

Contact Information:
Contact Name: Master Fleet National Company Type:
City: Green Bay
State: Wisconsin

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