Membership Director job Los Angeles California
Membership Director job Los Angeles California
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Membership Director Job

Employer Name: SpiderID: 7271133
Location: Los Angeles, California Date Posted: 1/31/2018
Wage: Negotiable Category: Athletics/Recreational Sports/Fitness
Job Code: 2017-5478

Job Description:
WTS International, one of the world's leading spa, fitness and leisure consulting and management firms, is seeking a Membership Director. The Membership Director is responsible for establishing and maintaining a quality membership base for the facility.

* Develop annual budget with core management team.
* Responsible for articles in monthly newsletter if applicable.
* Provide management team with cost/benefit analysis of each program conducted.
* Provide facility tours to prospective members/sales presentations.
* Handle telephone solicitation, prospecting, and other follow-up.
* Complete paperwork for new members.
* Handle membership additions/deletions.
* Develop member retention program.
* Develop promotional materials to generate prospects, member introductory packet.
* Keep reception desk fully appraised of all programming.
* Serve as the Manager on Duty when assigned.

* Tactfully able to communicate and enforce rules with participants.
* Schedule facility usage for rentals and secure adequate staff.
* Keep abreast of industry trends through reading, communication with other clubs, and by attending industry seminars and meetings.
* Attend all scheduled training and meetings as required.
* Meet with supervisor on an established basis.

* Is timely and punctual when reporting to work

* Ensure the desk and surrounding area is safe, clean and orderly.
* Additional duties as assigned

* College degree with a major in communications, business, marketing, or public relations preferred
* Valid CPR certification
* Valid standard First Aid certification
* At least 2 years of experience working at a multi-recreational facility in sports/recreation programming.
* Sales experience in a service oriented industry
* Effective leadership, promotional and management skills with a strong work ethic
* Possess the ability to prospect new members
* Must exhibit budgeting, organizational, and time management skills
* Ability to work independently.
* Excellent customer service skills
* Energetic, enthusiastic and motivational
* Professional manner, discretion, and appearance
* Able to show initiative and make decisions
* Positive and enthusiastic attitude towards job and facility
* Must be able to trouble shoot and anticipate problems
* Consistently exhibit team spirit promoting a productive environment
* Demonstrate the ability to cooperate and work with others
* Demonstrate consistent integrity, dependability, responsibility and be able to meet deadlines
* Possess effective verbal/written communication and expression
* Be a patient and courteous listener with the ability to show empathy
* Adaptable and flexible under stressful and/or unusual situations
* Ability to stand for long periods
* Awareness of proper body mechanics to prevent injury
* This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk

* The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
* Ability to lift 25 lbs.
* Normal work hours: varied to include nights, weekends, and holidays

Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: WTS International Company Type:
Company: WTS International

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