Director of eCommerce job High Point North Carolina
Director of eCommerce job High Point North Carolina
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Director of eCommerce Job



Employer Name: SpiderID: 7074155
Location: High Point, North Carolina Date Posted: 11/7/2017
Wage: $75,000-$95,000 Category: Wholesale
Job Code:

Job Description:
DESCRIPTION OF DUTIES
Direct a team of 6 to manage assigned pure play e-commerce customers to grow sales. Also, work with other account managers assigned to traditional customer base expanding into e-commerce platforms to ensure best practices are being followed. Collaborate with new product development, marketing, and product content manager to ensure we are staying current with standard practices and procedures.

RESPONSIBILITIES:
•Develop meaningful personal relationships with key contacts at each customer at the management level
•Gain an intimate knowledge of assigned customer requirements and improve connections
•Manage active new customer recruitment, including screening, onboarding and semi-annual reviews to ensure we are maximizing potential for all customers matching sales goals
•Act as liaison to Key Account managers with e-commerce initiatives
•Actively pursue opportunities to improve processes to match customer requirements and requests
•Create collaborative communication to increase programs and sales
•Analyze opportunities for additional product categories
•Engage with Product Content Manager to optimize product content across all brands
•Work with Supply Chain on forecasting and purchasing to ensure appropriate levels of product availability
•Train and develop staff assigned to support your key account(s)
•Resolve elevated issues
•Communicate need for permanent work re-distribution, and coordinate immediate temporary needs for back-up

Regular customer visits to all operational locations: Account Managers, Call center, Repair shop, Logistics, etc.

CANDIDATE REQUIREMENTS
MUST-HAVES
•3 - 5 Years’ Experience in e-commerce customer management
•3 - 5 Years’ Experience managing at least 2 people
•4 Year College Degree or Equivalent Experience

NICE-TO-HAVES
•Experience/relationship with top furniture e-tailer (Wayfair, Amazon,etc.)
•Demonstrated ability to take ownership

MORE INFORMATION
RELOCATION
Full
REPORTS TO
VP, Sales Operations
REMOTE WORK
Remote work not available
TRAVEL
Up to 20f the time
VISA
Visa sponsorship not supported

Full-time
Mid-Level

PERFORMANCE BONUS
Executive/Board Decision - Company Performance
SIGNING BONUS
No
BENEFITS
Medical Ins.
Dental Ins.
Vision Ins.
Life Ins.
Retirement

Does this describe you? If so, then, now is your time!


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 3
Education Required: Bachelors
Overnight Travel:
Vacation Time:


Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Relocation Assistance

Contact Information:
Contact Name: Curtis Davis Company Type:
Company:
City: Tampa
State: Florida
Zip:

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