CBI Customer Service Representative (TEMP) job South San Francisco California
CBI Customer Service Representative (TEMP) job South San Francisco California
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CBI Customer Service Representative (TEMP) Job



Employer Name: Crescendo Bioscience - South San Francisco SpiderID: 7055804
Location: South San Francisco, California Date Posted: 10/31/2017
Wage: 18.00 - 20 Hourly Wage Category: Biotech
Job Code: 100007064

Job Description:

The Customer Service Representative (Temp) will be responsible for handling incoming calls from medical professionals, patients and field staff. They will be responsible for supporting the sales team by developing and maintaining positive customer relations, which can substantially affect service and/or product revenue(s). Responds to customer product inquiries and escalates satisfaction issues as appropriate.



SHIFT: M-F, 8 hour shift (we are open from 6:00am-5:00pm)



Job Requirements:


  • Respond to inquiries from customers , patients and field staff in a professional and timely manner



  • Support Field Sales Representatives with account-specific information



  • Support Field Sales Representatives with ordering of supplies



  • Provide administrative support and office systems



  • Complete routine tasks with minimum supervision







  • Minimum 1-2 years experience in customer service or office environment

  • High School graduate a must.

  • Knowledge of clinical lab systems and/or customer relationship management (CRM) systems helpful

  • Comprehensive understanding and use of Microsoft Word, Excel, and Outlook

  • Excellent written and verbal communication skills

  • Must be authorized to work in the United States on a full-time basis for any employer

  • Strong, recent professional references



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; talk; or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.


PI100007064



Job Criteria:
Start Date:
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Years of Experience Required: 1
Education Required:
Overnight Travel:
Vacation Time:


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Web Site: http://www.Click2apply.net/wpqhtygp5tcgvz4m

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