Beauty Consultant FT 35hrs job Berkeley California
Beauty Consultant FT 35hrs job Berkeley California
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Beauty Consultant FT 35hrs Job

Employer Name: Walgreens SpiderID: 6704260
Location: Berkeley, California Date Posted: 8/29/2017
Wage: Category: Beauty/Cosmetic
Job Code: 025807

Job Description:

Be a part of a beauty revolution to change the face of beauty in the United States by joining our team as a Beauty Consultant. Apply beauty expertise, creative problem solving and innovative selling to set the stage for leading in beauty. Our Beauty Consultant offers personalized advice, tips/hints, mini-makeovers and product consultations using electronic devices to meet customer’s beauty, skincare and cosmetics needs and desires. Walgreens is creating a UNIQUE customer experience by offering beauty customers impartial, personalized advice across the best range of global beauty brands in a welcoming, inspirational & convenient environment. By demonstrating a passion for beauty & combining this with our existing strengths , we create a unique differentiated offering for customers. Why not join us?!
Job Responsibilities/Tasks

Customer Experience
• Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.
• Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary.
• Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.
• Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care.
• Builds relationships with customers through clienteling and eventing; provides authentic closure of customer interaction and builds and fosters relationships.
• Engages with omni-channel solutions to enhance customer engagement/experience.
• Locates products in other stores or online if unavailable in the store.
• Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.
• Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals.
• Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.
• Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.
• Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.
• Implements company loss prevention procedures to identify and minimize profit loss.
• Processes sales for customers and/or employee purchases on cash register.
• Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.
• Has working knowledge of store systems and store equipment.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments as assigned.
Training & Personal Development
• Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance.
• Maintains knowledge of competition, new product/brand launches, and overall industry trends.
• Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.
• Attends assigned training and completes all learning modules.
• Maintains professional appearance and image in compliance with company guidelines at all times.
• Models and shares behavior with other Beauty Consultants; provides training and assistance to new Beauty Consultants.
• Works collaboratively with the Beauty Area Expert to review goals and maintain product knowledge.

Job Requirements:

Basic Qualifications
• High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty products and providing customer care.
• Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
• Knowledge of products and brands in order to engage and meet the needs of the customer.
• Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
• Experience building and maintaining relationships within a team.
• Basic level PC/tablet skills.
• Requires willingness to work flexible schedule including evenings, weekends, and holidays.
• Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)

Preferred Qualifications
• Any required licensing required by state or local authorities to engage in selling of beauty products.
• Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
• Experience demonstrating makeup application and providing makeovers to customers.
• Experiencing selling Prestige brands.
• Degree from Beauty School.
• Experience with another retailer in the form of an Externship.

Walgreens is an equal opportunity/affirmative action employer committed to diversity in the workplace.

Please apply at:

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required: High School
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Mohsin Shaikh Company Type:
City: Findlay
State: Ohio

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