Our desire at Havertys is engaging with our customers to design a warm and inviting home, where they can enjoy spending time with their loved ones and entertaining their friends. If you are interested in building relationships and helping customers design the home of their dreams, being part of our team could be the career choice for you. Whether your background is in retail, interior design, furniture, commission sales or it's just time for a change, join our brand with a 130 - year history of service to our customers and our communities. At Havertys, you are supported by a team focused on quality, value and service to meet our customers expectations everyday.
Partners with Sales Associates in closing transactions by providing design services to Havertys customers. Will visit client's homes to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed. Position will involve sales training directly on the sales floor to enable an understanding of the Havertys customer engagement process. Must demonstrate successful sales performance and ability to work collaboratively with other designers and/or sales associates. This position may require associate to start as a "Sales Associate" for a training period of approximately 90-120 days.
Essential Duties and Responsibilities
Once introduced to the client, assists Sales Associates by scheduling a qualified home visit.
Coordinates with the decision-maker(s) during the home visit and the final presentation to review the items selected, pricing, and delivery schedules, if applicable.
Build a professional Power Point presentation with a visual display in presentation room, consisting of the colors and placement of furniture in the home, the visual samples of the actual furniture, the room plan, any needed accessories - rugs, lamps, artwork, florals, etc.
Draw floor plans using Havertys.com "Room Planner" 2D and 3D software.
Will provide recap to Sales Associates and Management after each home visit and upon completion of the floor plan and the Presentation Board.
Will partner with Sales Associate on the creation of special-order SKU's and sales reserves.
Will partner with Sales Associates with the creation of floor plans for in-store clients that need to better visualize the purchase, helping to close the sale as an in-store-home-call.
Maintain knowledge of broad range of furniture styles and products.
Will utilize point of sale system (My Sales Center) to access and communicate with customers and sales associates.
Other duties may be assigned.
This job has no supervisory responsibilities.
Education and/or Experience
Design and sales experience preferred
Bachelor's degree (B.A.) from four-year college or university in interior design or related field; or 2 to 4 years related experience and/or training/ or equivalent combination of education and experience.
ASID, CID, NCIDQ or CQRID certification(s) preferred, but not required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customer and/or employees of organization.
To perform this job successfully, an individual should have knowledge of email and systems such as Room Planner software/ Microsoft Office components/ Internet software/ Full-shot image ware/Google calendar and PowerPoint.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 20 pounds.
Travel with Sales Associates to customer homes is a key component for In-Home Designer. A valid drivers license, reliable transportation and automobile insurance is required.
Position may require evening and weekend work at hours convenient to the Customer's schedule.
Haverty Furniture Companies is acting as an Employment Agency in relation to this vacancy.