Operations Administrator Job job Akron Ohio
Operations Administrator Job job Akron Ohio
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Operations Administrator Job Job

Employer Name: Celina Francis SpiderID: 5559481
Location: Akron, Ohio Date Posted: 10/10/2016
Wage: Category: Architecture/Interior Design
Job Code:

Job Description:
As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Overview:

The Benefits Operations Group is responsible for PHS-wide benefits administration in the area of Customer Service including, administrative support, benefit plan interpretation and claims handling. We are serving 57,000 benefits eligible employees, a total of 32 groups, including 13 hospitals. The Office Manager is responsible for providing administrative support to the Benefits Department and to the VP of HR. The office manager serves a go-to person that will be able to assist staff with various tasks as well as jump in and help out on various projects as needed across the department.


• Responsible for scheduling meetings for HRIS/Benefit department as requested including conference room reservations
• Responsible for managing the calendars of VP of HR, Director of Benefits and Benefits Managers.
• Time Keeper for Benefits and HRIS
• Scans/Indexes/Logs all incoming mail and faxes and is responsible for addressing and resolving any scanner issues
• Maintain the document management strategy documentation and support the ongoing project
• Maintains Partners Housing website and email box
• Orders Supplies
• Pays department invoices and acts as liaison to finance for billing questions
• Acts as liaison with new Workforce department at Assembly Row for facilities, mail and supply inquiries
• Contact person for maintaining office equipment
• Creates new hire packets for various affiliates
• Maintains general knowledge of various HR policies and procedures and various benefit offerings.
• Assist employees with questions who stop by the benefits office or triage to other team if needed.
• Assists with ordering communication materials if needed
• Assists with any copying or mailing projects as requested
• Assists Communications manager with proofing and editing various communication materials as well as ensuring accurate and up-to-date information is on the benefit intranet sites.
• Create and prepare presentations and spreadsheets as requested.
• Assists on projects and tasks to support the department during open enrollment
o Includes processing EOI forms and updating peoplesoft as needed for approvals.
o Assists with coordinating material restocking for Benefit events
o Answers calls from the Benefit phone queue during busy times
o May attend benefit events to help answer benefit questions
• Other projects to support the department as directed by manager


* A minimum of 3 year related HR and/or Benefits professional experience preferred.
* A minimum of 3 years of experience in an office environment with exposure to various systems, customer service and high volume. Experience within Partners preferred.
* Demonstrated experience managing office functions
* Experience with managing calendars in Outlook for several people
* Knowledge of Partners-wide benefit offerings a plus
* Demonstrated ability to multi-task and reprioritize based on various deadlines.
* Ability to work independently and proactively. Ability to work both autonomously and collaboratively as a member of a team.
* Must be self-starter with the ability to identify problems/issues and offer workable solutions
* Strong time management skills
* Strong verbal and written communication skills
* Comfort level working across functions and entities within system
* Must handle confidential and sensitive information appropriately
* Previous experience with Customer Service is beneficial
* Strong Knowledge of all Windows-based Office products (WORD, Excel, PowerPoint)
* Previous experience with PeopleSoft HR/Payroll/Finance and Kronos is beneficial
* Bachelor's Degree is preferred

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Company Profile:
Rancho Santa Margarita is one of Orange County’s newer residential communities that is home to a population of almost 50,000 people. As one of the most upstanding residential areas in Orange County, Rancho Santa Margarita housing communities are regulated by several large home owner associations and are some of the most well maintained residential areas around. With homes sitting on rolling hills with breathtaking views, it is no wonder Rancho Santa Margarita residents take such good care of their homes. If your Rancho Santa Margarita home is experiencing water damage, don’t hesitate to call EHS immediately.

Contact Information:
Contact Name: Celina Francis Company Type: Recruiter
Company: Emergency Home Solutions
City: Irvine
State: California
Zip: 92614
Web Site: http://emergencyhomesolutionsoc.com/rancho-santa-margarita/

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