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| Employer Name: InfoZen,Inc |
SpiderID: 3234333 |
| Location: Annapolis Junction, Maryland |
Date Posted: 2/9/2012 |
| Wage: |
Category: Information Technology |
| Job Code: |
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| Number Of Openings: 1 |
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Job Description:
The Remedy Developer will serve as one of several technical resources for the O&M Department. The candidate will work under the supervision of a Project Manager to keep all of the Remedy Services, including custom applications built using the Remedy ARS platform, to the latest Remedy version up to date. Experienced in executing sound judgment to plan and accomplish goals is required. Perform a variety of tasks and work with some supervision. A certain degree of creativity and latitude is required. Typically reports to a project leader or manager.
Responsibilities:
Advise senior management on best practices, as required during the upgrade project and subsequent maintenance.
Ensure that all solution delivery will be conducted on time and on budget
Conduct requirements gathering, analysis and evaluations
Maintain User accounts, Licenses
Actively participate in planning, designing and implementing of Remedy modules
Create various Crystal Reports such as Monthly reports, SLA reports etc., on Demand as well as Scheduled reports
Develop documentation of requirement analysis
Job Requirements:
Minimum Qualifications:
Strong communication skills, as well as the ability to drive creative solutions to business problems
Ability to support the business/systems requirements process
o Coding
o Testing
o Test plan preparation
o Testing validation
o Program debugging
o Implementation
o Coordination of program releases
o Meet applicable project milestones and deliverables
Act as a technical resource in the Remedy upgrades
Help to Develop Remedy ITSM Suite and Custom Application solutions.
Help to Architect solutions in BMC Remedy Action Request System (ARS) up to 7.x as well as ITSM suite, CMDB, SRM, Mid-Tier and related tools
Ability to develop Crystal Reports and deploy in Crystal Enterprise Server.
Preferred Qualifications:
Integrate various external integration tools with ARS Including but not limited to Tivoli, Business Objects and Mobile Device Platforms in support of the 7.6 upgrade project
ITIL v3 certification and experience
Education/Certification Requirement:
A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline with 7 or more years related professional experience. (Education can be substituted for 11 years of experience).
Clearance:
Must have the ability to obtain a secret clearance or have an active Secret Clearance and above
Email: afox@infozen.com
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required: Bachelors
Overnight Travel:
Vacation Time:
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement
Company Profile:
InfoZen has been developing and implementing mission-critical solutions for federal government agencies and select commercial customers. Whether were developing threat assessment and credentialing solutions for homeland security, developing innovative software solutions or managing mission critical infrastructures, we have one unifying goal: to help our customers succeed. We offer competitive salaries and benefit packages.
Contact Information:
| Contact Name: Ardina Fox |
Company Type: Employer |
| Company: InfoZen, Inc |
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| City: Annapolis Junction |
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| State: Maryland |
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| Zip: |
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Web Site: http://www.infozen.com
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